We are accepting orders from all over India.
All our deliveries are sent via courier only and it is taking around 1-7 working days depending upon your location.
The delivery is sent via courier and currently takes 1-2 working days within DELHI NCR.
Currently, it is taking around 2-7 working days for the Deliveries across India except in some remote locations.
We currently accept all electronic methods i.e. credit/debit cards, Net Banking, UPI, RuPay, and others via our highly secured payment gateway RAZORPAY.
GET DISCOUNTS EVERYDAY TO YOUR EMAIL
FOLLOW US IN OUR SOCIAL NETWORKS
If you are not happy with the purchase for whatever reasons we will refund you within 30 days of cancellation however the item(s) must be returned to us in which condition you received it. The postage charges will not be refunded if the item(s) is not defective and we have not made any error in processing your order.
Products returned to us because you have changed your mind must be in which condition you received it, and must be returned to us within 14 days of delivery. Please note that item(s) returned to us for reasons not due to our error or defective Product(s) will not have return postage/shipping costs refunded.
If you want to return an item because of an error on our part, or because it is defective, we will happily refund your costs in returning it to us. The item(s) must be returned in the condition in which you received it within 14 days of delivery.
If you want to return an item, simply email us at Info@Lorex.co.in indicating which item(s) and the number of items to be returned, order no. and please state reason for returning the item, and whether you are seeking a replacement or refund.
We cannot be held responsible for packages lost in transit: as you are responsible for returning the items to us, we recommend sending the packages by Recorded/Special Delivery.
For item(s) returned to us within 14 days of delivery in accordance with our terms and conditions, a refund or replacement will be processed by Lorex within 30 days of cancellation.
A refund will be made in the same form of payment that was used to make the initial purchase. If you would like a Replacement, please mention that while returning your item(s) or email us at Info@Lorex.co.in
We make every effort to display the correct price on our website and prices are reviewed on a regular basis.
In the circumstances of the order is being placed of an incorrectly displayed product we will contact the purchaser within 10 days from the purchase date. We will give customer an option of either cancelling the order or pay the difference in the price.
Delivery is usually within 2-3 working for most of our orders however this may vary during the busier period. Please get in touch if you do not receive your order within 10 days of ordering.
If you do not receive your order within 28 days from the ordered date, Lorex does not take liability unless you notify us by email at Info@Lorex.co.in of the problem within 30 days from the order date.
Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. Under any circumstances, after delivery they will be held at your own risk and Lorex will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.
Unless otherwise agreed in writing, Lorex maximum liability to you arising by reason of or in connection with the supply of the Products to you shall be limited to the amount paid by you in respect of the Products in question (“Order Amount”). Lorex shall not in any event be liable to you for:
(i) any direct loss in excess of the payment amount; or
(ii) any loss of profits, business or anticipated savings or loss of or corruption to data or any other indirect loss or consequential loss whatsoever even if it has been advised of the possibility of such loss.
Nothing in these conditions of sale shall exclude or limit the liability of Lorex for death or personal injury due to its negligence or for its fraud. This does not affect your statutory rights as a customer.
The delivery is sent via courier and currently taking 1-2 working days within DELHI NCR.
Currently it is taking around 2-7 working days for the Deliveries across the India except in some remote locations.
We currently accept all electronic methods i.e. credit / debit cards, Net Banking, UPI, RuPay and others via our highly secured payment gateway RAZORPAY.
LOREX is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
lorex.co.in may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Lorex Life Sciences Pvt. Ltd., C-380, Sector-10, Noida, 201301, India
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.